Privacy policy

Privacy Policy

Last Updated: September 14, 2026

Your Privacy Matters

SH Design operates this website through Shopify. We may collect information that helps us process orders, provide customer service, improve our website and communicate with our customers.

This page provides a plain-English overview of how we collect, use and protect personal information. The full Shopify-generated Privacy Policy is provided below this summary.

What Information We Collect

Depending on how you use our website, we may collect:

Contact information: Name, billing address, shipping address, phone number and email address.
Payment information: Payment card and transaction details needed to process purchases.
Account information: Username, password, preferences and settings, where applicable.
Order information: Products you view, add to your cart, purchase, return, exchange or cancel.
Communications: Information you provide when contacting us for customer support.
Device information: Browser, device, IP address and network information.
Website usage information: Information about how and when you interact with our website.

The full policy confirms these categories of information may be collected or processed depending on how you interact with our Services.

How We Collect Information

We may collect information:

Directly from you when you place an order, create an account or contact us.
Automatically through our website, including cookies and similar technologies.
From service providers that help us operate our website and business.
From partners or other third parties.

How We Use Your Information

We may use your information to:

Process and fulfill orders.
Process payments and arrange shipping.
Provide customer support.
Manage accounts and customer preferences.
Improve our website, products and shopping experience.
Send marketing and promotional communications when permitted.
Help prevent fraud and protect website security.
Meet legal and regulatory requirements.

Shopify, Service Providers & Third Parties

SH Design uses Shopify to operate the website and provide ecommerce services. We may also share information with service providers that assist with payment processing, analytics, customer support, cloud storage, fulfillment, shipping and other business operations.

We may also share information with marketing partners where permitted by law and when necessary to provide certain services.

Cookies & Analytics

Our website and Shopify may use cookies and similar technologies to remember preferences, understand website usage, improve the shopping experience and support certain advertising or analytics functions.

You may have choices regarding certain cookies, targeted advertising and data sharing depending on where you live.

Marketing Choices

We may send promotional emails or other marketing communications. You can unsubscribe from promotional emails at any time using the unsubscribe option included in the communication.

Even if you opt out of marketing communications, we may still contact you with important non-promotional information related to your account or orders.

Data Retention & Security

We retain personal information for as long as necessary for purposes such as providing our Services, maintaining accounts, completing transactions, complying with legal obligations, resolving disputes and enforcing agreements.

We use reasonable measures to help protect personal information, but no security system can guarantee complete security.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including:

The right to access your information.
The right to request deletion.
The right to request correction of inaccurate information.
The right to data portability.
The right to opt out of certain sale, sharing or targeted advertising activities.
The right to manage marketing communication preferences.

Some rights may depend on applicable law and certain exceptions may apply.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the applicable age of majority. Parents or guardians may contact us to request deletion of a child's information where applicable.

International Data Transfers

Your personal information may be transferred, stored or processed outside the country where you live. Where required, applicable legal safeguards may be used for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or Services. When we make changes, we will update the Last Updated date on this page.